Customer onboarding analyst in Sydney at DBS Bank

🏷️ Customer Onboarding Analyst in Sydney at DBS Bank

📄 Job opportunity for Customer Onboarding Analyst in Sydney, Australia at DBS Bank. Suitable for those with experience in banking operations, customer service, and compliance.

✨ Introduction

In the banking sector, the customer experience begins with the first step: opening an account. This role gives you a pivotal part in ensuring a smooth and secure start for new customers, where operational precision meets customer service in a sophisticated financial environment.

Why is this opportunity worthwhile?

• Working at a leading global bank
• An important role in basic banking operations
• An opportunity to gain experience in compliance and banking regulations.
• A professional work environment based on precision
• Developing data analysis and customer service skills

Job Information

Job details

• Job Title: Analyst / Operations Assistant (Customer Onboarding Operations Specialist)
• Company: DBS Bank
• City: Sydney
• Country: Australia
• Field: Banking / Operations / Customer Service
• Job type: Full-time
• Experience: Experience in the banking sector is preferred.
• Qualification: Bachelor's degree in Business Administration or Finance
• Salary: Not disclosed
• Publication date: 04-04-2026

What will you do in this role?

Basic tasks

• Processing customer account opening requests
• Verifying customer data and conducting checks
• Accurate data entry into banking systems
• Handling customer inquiries via phone and email
• Support for compliance reports such as FATCA and CRS
• Coordination with internal teams to ensure smooth operations
• Improving the customer onboarding experience

What do you need to apply?

Requirements

• University degree in a relevant field
• Knowledge of KYC principles and banking compliance
• Strong Excel skills
• High accuracy in data entry
• Excellent communication and customer service skills
• Ability to work within a team

What will you get in return for your work?

• Working in a global banking environment
• Develop your skills in banking operations
• Gain experience in compliance and financial regulations
• Career growth opportunities
• professional work environment

How can you increase your chances of being accepted?

• Highlight your experience in banking operations or KYC
• Demonstrate your Excel skills level
• Show your accuracy in handling data
• Mention your experience in customer service.
• Focus on your ability to work as part of a team

A look at salaries

Salaries for banking operations jobs vary depending on experience and location, and are often competitive in major cities like Sydney.

Information about the employer

DBS Bank is one of the leading banks in Asia, offering advanced financial services with a focus on digital innovation and improving customer experience.

Submission method

To apply for the job, please visit the following link:
Click here

Start now and be part of a sophisticated banking sector.

Frequently Asked Questions

Does the job require banking experience?

Experience in the field is preferred.

Are Excel skills important?

Yes, it is essential

Does the job include customer service?

Yes, part of the role

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