Merchant Support Specialist in Egypt at NowPay

Merchant Support Specialist in Egypt at NowPay

NowPay is hiring a Merchant Support Specialist in Egypt with 0-2 years of experience and a field role in the fintech sector.

Introduction

In fintech companies, product success doesn't end with launch; it depends on how it's actually used. This role puts you on the ground, working directly with branches and merchants to ensure the system runs efficiently and delivers the best possible user experience.

Why is this opportunity worthwhile?

• Suitable for recent graduates and those starting their careers
• Working at a fast-growing fintech startup
• A practical and dynamic field role
• Developing communication and training skills
• An opportunity to learn within a technical environment

Job Information

• Title: Merchant Support Specialist
• Company: NowPay
• Location: Egypt
• Job type: Full-time (field)
• Experience: 0 to 2 years
• Qualification: Not specified
• Salary: Not specified
• Publication date: 07-04-2026

What will you do in this role?

• Monitoring the daily operation of merchant branches
• Visiting branches and evaluating performance
• Training employees on the NowPay system
• Solving and monitoring operational problems
• Preparing periodic performance reports
• Building strong relationships with branch managers

What do you need to apply?

• Basic experience in operations or customer service
• Strong communication skills
• Ability to train and guide
• organizational and follow-up skills
• Ability to work in the field
• Having a means of transportation (essential requirement)

What will you get in return for your work?

• Medical insurance
• Social security
• Possibility of obtaining an advance
• Practical experience in fintech
• Developing strong field skills

How can you increase your chances of being accepted?

• Highlight your experience in dealing with customers or branches.
• List any previous field experience
• Show off your problem-solving skills
• Demonstrate your ability to train and communicate
• Show your commitment to work and commuting

A look at salaries

Salaries in this type of job are experience-based, and are often suitable for beginners with opportunities for rapid increase as experience is gained.

Information about the employer

NowPay is a financial technology startup that aims to improve the financial situation of employees through innovative solutions such as advance payroll, and it is backed by global investors.

Submission method

Mail: Not available
Link:Click here

Start your career in the fintech sector with a practical and impactful role.

Frequently Asked Questions

Is the job field-based?

Yes, branch visits are required.

Is experience required?

Minimal experience (0–2 years)

Is transportation required?

Yes, a prerequisite

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